INVESTA Sustainability Report

Commercial and Industrial
Key Actions for Financial Year 2007

Action Achieved Comment
Introduce an initiative to help tenants address staff expectations for environmental performance. Regular tenant newsletters are provided to all tenants outlining property specific performance.
Implement findings of more rigorous tenant surveying. Tenant communication strategy employed in FY 2007 leading to an improved understanding of Tenant Satisfaction results. Action plan to be further developed in FY 2008.
Formalise environmental and social objectives in an acquisitions strategy. Due diligence systems upgraded for review of specific risks at properties prior to purchase. Formalisation of social objectives expected in FY 2008.
Introduce tenant education initiatives. Waste management covered in FY 2007. Will be expanded to cover water in Sydney Water/ Investa collaboration in FY 2008.
Enhance utility sub-metering system to monitor performance against baseline profiles. Water sub-metering expanded across all QLD properties.
Expand efficiency program to deliver longer pay-back projects. Business cases developed for a range of efficiency projects, approved for implementation in FY 2008.
Increase uptake of Investa Greenhouse Guarantee. Greenhouse Guarantees are now in place across eight tenancies.
Enhance tenant communications platform. Screens installed to all Victorian and NSW properties updated with regular environmental information.
Expand energy and greenhouse training program to all portfolio and asset services staff. Systems to align energy and water management in budget planning implemented. Specific job role training to be provided in FY 2008.
Seek a grant/funding support for implementing AS1851-2005 from unmetered supplies. Funding agreement signed off and implementation expected for completion in February 2008.
Tighten automatic SMS leak alarms. SMS leak alarms tightened up in February 2007.
Introduce monthly utilities meter reads for all sites where the Water Utility issues bills less frequently. Sites where Water Utilities read meters less frequently than monthly are read by the property manager. These figures are used for analysis and confirmed once bills arrive. All Queensland sites are now being read monthly by utilities.
Trial bioremediation methods to address accumulated grease deposits in sewer lines. Bioremediation trialled and financially viable at one property. This has now been fully implemented.
Expand the Sydney Water 'Every Drop Counts' methodology to our Brisbane properties. Conducted project with Brisbane City Council for expansion of 'Every Drop Counts' program within all Brisbane properties.
Expand water training program to all portfolio and asset services staff. Systems to align energy and water management in budget planning implemented. Specific job role training to be provided in FY 2008.
Explore and quantify potential for condensate capture and reuse from air-handling plant. Reviewed across several properties in FY 2007. Results showed that condensate capture was not financially viable.
Introduce mobile phone recycling across portfolio and report on results in the 2007 Sustainability Report. Implemented in FY 2007. Results were minimal across all properties and will be conducted on an annual basis in future.
Introduce and report on initiatives to enhance tenant engagement with waste program. Waste management covered in several buildings in FY 2007. Specific requirements set in all revised waste management contracts.
Enhance the Investa Green Lease to provide a vehicle to better engage/educate tenants and report on its uptake in the 2007 Sustainability Report. The Green Lease Guide was published in February 2007 detailing the benefits of entering Green Leases. Training program in place for Leasing Agents and Asset Managers to better inform tenants.
Establish clear environmental criteria in Investa's Minimum Building Standards. Minimum Building Standards set out clear environmental performance requirements. Under continual review.
Introduce initiatives to strengthen the Group's safety culture.
Expand regular safety training program to all portfolio and asset services staff. Training provided to all portfolio and asset staff in alignment with specific duties.
Investigate opportunity to couple energy savings with enhanced comfort using temperature settings. Achieved: Variable set-point trial was conducted in FY 2007.
Expand SH&E management program to formally test security and emergency controls. Testing of emergency preparedness undertaken to relevant Australian Standards. Expansion to cover other procedures to be conducted in FY 2008.
Develop a formal Pandemic Threat Procedure for inclusion in the SH&E Management System. Pandemic Threat Procedure developed. Full implementation to be completed once detailed review of response planning complete.
Enhance contractor compliance monitoring under our SH&E Management System. Contractor Compliance Checks implemented across all sites and increased over past 12 months.
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